ESCA ROOFINGPrivacy Policy
Effective June 1, 2025
What We Collect
We collect information you voluntarily provide when submitting a service request through our website. This includes your name, phone number, email address, and details about your property or roofing needs. We do not collect information through tracking cookies or third-party data brokers.
Why We Collect It
We use your information to respond to your inquiry, prepare estimates, schedule services, and communicate with you about your project. We do not sell, rent, or share your personal information with third parties for marketing purposes.
How We Store It
Your information is stored on secure, password-protected systems. We retain it only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. We do not store payment information on our systems.
Who Has Access
Only ESCA Roofing staff and subcontractors directly involved in your project have access to your information. We do not share personal information with third parties except where required by law.
SMS Communications
If you provide a phone number, we may contact you by text message to follow up on your inquiry or confirm scheduling details. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP.
Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access personal information we hold about you and to request corrections. To make a request, contact us at the address below.
Contact
For questions or concerns about this policy, contact us at info@escaroofing.ca.